Returns & Refunds

Customer satisfaction is important to us. Our returns and refunds are subject to the conditions mentioned below.

Eligibility for Return

A return request may be considered in cases such as:

• The wrong product was delivered
• The product was received damaged
• The product received is significantly different from what was ordered

To request assistance, please contact us within 10 days of delivery and provide your order number along with relevant photos or other supporting information.

Non-Returnable Products

For hygiene, safety and quality reasons, certain products may not be eligible for return once opened, used or damaged after delivery.

Products may also be ineligible for return if:

• The original packaging is missing or significantly damaged after delivery
• The product has been used
• The return request does not meet our applicable return conditions

Refunds

Once a return request is reviewed and approved, an eligible refund may be processed through the original payment method or another appropriate method, subject to applicable circumstances.

Refund processing time may vary depending on the payment provider or bank.

Incorrect or Damaged Products

If you receive a damaged, defective or incorrect product, please contact us promptly with:

• Order number
• Product name
• Clear photos or video, where applicable
• A brief description of the issue

Contact Us

For return or refund assistance:

Email: info@ausdeva.com
Phone: +91 9565200073

Note: Is page ko publish karne se pehle aapko 10 days ki exact return window final karni hogi.